Answers to Frequently Asked Questions about Online Gambling

With hundreds of award-winning online gambling sites available 24/7, the internet is a great place to gamble. Yet as welcoming as online casinos are, it's easy to be confused or intimidated if you've never logged on before. Luckily, we've created this handy guide to answer your questions. Read it now and bookmark it for handy reference in the future. Remember, before you jump head first into the gambling pool, it pays to know how to swim. We're here to help you do more than just stay afloat.

General Gambling Questions

What are the benefits of playing online?

There are so many reasons why people prefer playing on the internet, but convenience certainly takes the cake. When you play online, you'll have access to hundreds of casino games in seconds. There's no commitment and you'll never have to travel more than a few feet. Online gambling sites also offer superior odds, a greater selection of games, and big bonuses.

Is online gambling legal?

The laws surrounding internet gambling vary depending on where you live. It's perfectly legal in many states, provinces, and countries. In some regions it is illegal to operate an online casino, but players are able to play at overseas sites with impunity. You can consult our country-specific guides to better understand the laws where you live.

How old do I have to be to gamble?

The gambling age depends on where you live and play. The legal age can be as low as 18, but some regions require you to be 19, 20 or 21.

What should I look for in a gambling site?

You'll want to make sure that your gambling site is fully licensed and accepts players in your region. Before signing up, it's worth checking out the selection of games, jackpots, and payouts. It's also a great idea to make sure your gambling site offers a generous welcome bonus before signing up.

Who regulates online casinos?

Every reputable gambling site is regulated and licensed by the gambling authority in the region where they operate. Some of the more common regulators are the United Kingdom Gambling Commission, Kahnawake Gaming Commission, Malta Gaming Authority, Gibraltar Gambling Commission, and the Isle Of Man Gambling Supervision Commission. Many states and provinces also have their own gaming authorities. All sites display their credentials on their landing page.

What games can I play?

You can enjoy just about every game you can imagine on the internet. Try your luck at slot machines, bingo, baccarat, roulette, blackjack, poker, pai gow, horseracing, sports betting, keno, sic bo, craps, war, red dog, and so many more.

Can I play for free?

You can definitely play for free with no obligation. Most sites let you enjoy almost any game just for fun. It's a great way to find free entertainment or discover your new favorite casino game.

Will my online gambling winnings be taxed?

With the exception of the USA, which taxes jackpot winnings in some cases, most countries do not collect taxes on online gambling winnings. It's a good idea to check with an accountant or tax expert in your area to understand your obligations.

Gambling Software Issues

Can I gamble using my Mac or Linux computer?

Online gambling sites no longer require a Windows PC. Most sites now welcome Mac and Linux users without issue.

Do I need to install special software to gamble?

Although some casinos do offer downloadable software or apps, most sites offer instant play games. That means you'll usually have the option of launching games or placing bets right from your mobile browser.

Will online casinos work with my mobile?

All the best gambling sites support smartphones and tablets. Whether you have an iPad, iPhone, Windows Phone, BlackBerry, or Android device, you'll have no trouble enjoying your favorite games. Just make sure you have a stable internet connection.


Questions about Banking

How do I deposit funds to my casino account?

Most gambling sites offer a variety of convenient banking methods that let you start playing instantly. Choose from credit cards, debit cards, bank transfers, electronic wallets, prepaid cards, and more. Keep in mind that the available banking methods vary by site, but you'll always have at least a few safe and secure options.

Do I need a credit card to gamble?

You don't need a credit card to fund your account. Most gambling sites offer a wide range of convenient and secure banking methods.

How do I get paid if I win?

Whether you hit the jackpot or win $10, you'll be able to receive your winnings using many of same banking methods that are available for deposit. Most sites let you cash out using electronic wallets, bank transfers, debit cards, and credit card. Payment by couriered check are also offered at many gambling sites.

Are there deposit minimums?

Most sites have minimum deposits, but they can be as low as $5 or $10. Minimums not only vary by site but depend on your payment method.

Safety and Security Concerns

Are online casinos safe?

Online casinos are safe as long as you choose reputable sites that are regulated, licensed, and certified. You can browse our reviews to find great places to play.

Is it true that online casino games are rigged?

Regulated gambling sites are committed to offering fair games. All respected internet casinos and poker rooms make use of RNGs or random number generators. This technology ensures that every outcome, whether it's a roll of the dice, spin of the wheel, or card dealt to you, statistically mirrors what would happen in a live game. RNGs are regularly tested and audited for accuracy.

How do gambling sites protect my privacy?

Respected poker rooms, online casinos, and sportsbooks have strict privacy policies. That means they won't share your info with outside parties. In addition, these sites use the same top level encryption employed by banks to process your payments and protect personal information.

Is gambling addictive?

While the vast majority of people can enjoy casino games without issue, gambling can be problematic to some players. It's important to treat gambling as entertainment, understand the odds, and always play within your means. You can visit Gamblers Anonymous (gamblersanonymous.org) for compulsive gambling resources.

Who should I contact if I have a problem?

Most gambling sites offer friendly customer service around the clock. You can typically get in touch by email, phone, and live chat. Don't be afraid to get in touch if you need help signing up, require technical supports, or have questions about your account.

Making Sense of Bonuses

How do bonuses work?

Online gambling sites offer many kinds of bonuses, but the most common type is the deposit bonus. These are typically available to new players when they sign up and fund their account. Offers that promise to match or double your initial deposit up to a set maximum are quite common. Just keep in mind that you'll usually have to satisfy some terms and condition before you can withdraw your bonus cash. You can learn more about bonuses and other incentives in our comprehensive bonus guide.

What are rollover requirements?

When you claim a bonus offer, you'll need to play a specified number of hands or wager a certain amount of cash before you can fully access your free cash. These conditions are known as the rollover or play through requirements. Reputable sites make these conditions clear to all players.